Anubavam Technologies

Although Open Source CRM offerings are but a sliver on the total CRM Market Share pie chart, they are gaining ground. I read an article this morning at CIO.com about a 500 employee, $80 million in revenues, financial services company named IMA Financial Group who dumped their commercial CRM in favor of ConcourseSuite 5.0. They went from a 10%-15% user adoption with their commercial CRM to a 90% user adoption rate with ConcourseSuite 5.0. Those are very dramatic numbers and speak well not only for Concursive , but for open source CRM’s in general. The article also mentioned that H&R Block is a committed Sugar CRM user. That must be why they are so well organized when they do my taxes.

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